Return & Refund Policy – Magsafely

At Magsafely, your satisfaction matters. If you’re not completely happy with your purchase, we’re here to help.

1. 30-Day Return Window

You may request a return within 30 days of receiving your order.

2. Eligibility for Returns

To qualify for a refund:

• Item must be unused and in original condition

• Must include original packaging

• No visible damage, scratches, or signs of wear

• Proof of purchase (order number or receipt) is required

Items that do not meet these conditions may not be eligible for a refund.

3. Non-Refundable Items

The following are not eligible for return:

• Final sale or clearance items

• Gift cards

• Items damaged due to misuse or improper handling

4. Damaged or Wrong Items

If you receive:

• A damaged product

• A defective item

• The wrong item

Please contact us within 48 hours of delivery with photos, and we will arrange a replacement or full refund.

5. Refund Process

Once we receive and inspect your returned item:

• Approved refunds are processed within 5–7 business days

• Refunds are issued to the original payment method

• Shipping charges are non-refundable (unless the return is due to our error)

6. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service.

7. How to Start a Return

To initiate a return, contact our support team with:

• Your order number

• Reason for return

• Clear photos (if applicable)

---

We aim to make your experience with Magsafely simple, secure, and worry-free.